Yachtsun Booking Conditions

These terms and conditions apply to Yachtsun Sailing & Island Holidays. Yachtsun are also retail agents for Sunvil Sailing Holidays, for these holidays Sunvil Terms & Conditions apply (details can be found in the Sunvil brochure or will be supplied upon request).

Booking

Provisional bookings will be considered cancelled if not confirmed within 7 days. A sailing or island holiday booking is not secure  until a completed booking form (submitted from the Yachtsun website) and a deposit (normally 30% of the Yacht or Accommodation price) has been received at the Yachtsun office.

In paying your deposit and submitting your booking form, you are deemed to have read and accepted the following terms and conditions, also ''Additional Pricing Information'' and other information relevant to your specific sailing or island holiday, as detailed on the Yachtsun website.

Yacht Details

Yacht details are given as a general guide, whilst every effort is taken to ensure details are correct. It is always advisable to check, with the Yachtsun office, specific features and equipment that you consider particularly important, when booking.

Payment

The balance of the sailing or island holiday fee must be paid to us eight weeks before the commencement of the charter/holiday period.

Security Deposit

A security deposit is required when chartering a yacht (These are shown with the yacht prices above the individual yacht layout under ''Additional Pricing Information''), this is the limit of your liability for loss or damage to the yacht, and to third party, equipment, official papers, or to and any expenses incurred if the yacht is returned late. This is refunded at the end of the charter less any deductions for damage or losses. In some locations you may opt to insure your deposit with a non-refundable premium or damage waver. The deposit or the waver does not cover any acts of gross negligence, wilful damage, night sailing, sailing under the influence of alcohol or drugs and total loss of your dinghy and outboard may not be covered in some locations, check when booking.

Airport Transfers

Airport Taxi transfers are not included in Yachtsun prices, requests for transfers to be organised will be passed on to your destination yacht base and will be payable in euros, on your day of arrival. Transfer costs given by Yachtsun should only be treated as a guide, as they can fluctuate.

On Site Charges & Optional Extras

On site charges vary with individual yachts and location, these are all payable in euros at the yacht base on the day you start your sailing holiday. Such charges are for Yacht Cleaning, Marina Fees, Bed Linen and joining a Flotilla. (These charges are all shown with the yacht prices above the individual yacht layout under ''Additional Pricing Information'' on the website). 

If you are not sure what on site charges apply to your sailing holiday, please check with the Yachtsun office before departure, to avoid unnecessary anxiety when starting your holiday. 

All services and extras paid for on site are provided by independent supplies, any complaints regarding these services or extras should be taken up with the individual supplier before returning to the UK..

Safety

In booking this holiday, you accept that sailing holidays contain an element of risk and participation in this activity is your decision. The skipper is responsible for the safety of the vessel and its crew at all times.

Yacht Insurance

The yachts Marine Insurance covers third party and passenger liability for yachts charter.

Travel Insurance

It is a condition of booking that all members of the party must have adequate travel insurance, at least to the level offered by Global Travel Insurance

Exemptions From Liability

We take great care to see that our yachts meet local regulations and maintain the highest possible standards. We cannot be held responsible for any non-fulfilment of flotilla program: illness: injury or death however caused unless, we or any of our employees are proved to be negligent.

Cancellation by the Charterer

Should the client be unable to take the holiday or yacht charter, we must be notified immediately in writing and every effort will be made to re-book the holiday or charter. If we are successful, we will refund the monies paid, less any expenses incurred in re-chartering. If we are unable to re-book the holiday or charter the yacht, the charterer remains responsible for the whole amount due.

Cancellation By Yachtsun

In the unlikely event of our being unable to make the yacht or holiday available, we will inform you as soon as possible and offer the following options.
a) If available, a change of yacht to one of comparable size and value.
b) Cancellation and refund of all monies paid for the yacht charter / Accommodation

Yachtsun Rights

We reserve the right for Yachtsun or persons managing charters at the various locations to control or limit sailing activities according to local conditions or assessment of the skippers experience and ability.

Chartering

Embarkation time is normally 17:00 hrs; you are required to check into the yacht base at the end of your holiday by 17:00 hrs on the evening before departure. Disembarkation is normally at 08:30 hrs. The time taken to familiarise you with the yacht together with completion of any formalities required by the Port and Customs authorities is part of the agreed charter time. You will be granted free use of the yacht after you have accepted the yacht and therefore take over full responsibility, and you will have no rights to claim for any loss of time or expense caused by any accident, breakdown or failure of any part of the yacht. However, such acceptance does not imply that you assume responsibility for any failure, damage, loss or expense due to normal wear and tear or defects that are agreed and noted on you taking over the yacht. In the event of failure of the engine or any other important equipment or should any other matters for concern arise, you must notify the Yacht Base or appointed Emergency Service at the earliest practical opportunity. Arrangements will be made for repairs to be carried out, should this take longer than 48 hours you will be offered an alternative yacht or provided with accommodation, or refund of the proportion of the charter not used. The skipper must take full responsibility for the conduct of himself and all the members of the crew/party. We reserve the right for the persons managing your charter at the various locations to terminate the client’s charter of any client who refuses to comply with the instructions, if behaviour of the client is likely to cause distress, damage or danger. No one in the party should commit an act contrary to the laws of the destination country, should this happen the agreement between us will automatically terminate, but without prejudice to our rights. You and/or your party will carry full responsibility and answer to the appropriate Authority.

Accidents

The skipper is responsible for the safe navigation of the yacht at all times. We must be informed immediately in the case of accidents and the skipper must furnish us with a full written report, giving full particulars together with names and addresses of witnesses.

Repair

Major repairs are our responsibility, unless made necessary by the charterer's negligence. We must be notified immediately if any repairs become necessary and they must not be carried out without prior authority from us.

Cruising Limits (Greece)

Yachts are restricted to the area bounded by Corfu in the North Zakynthos (Zante) in the South and the Corinth canal in the East. Yachts from the Armonia Pontoon are restricted to the area South of the Lefkas canal, between Lefkas, Kephallonia and the adjacent mainland.

Complaints Procedure

Yachtsun aim to provide you with the best possible holiday and one that meets your expectations. However if a problem occurs you must report this immediately (or as soon as it is possible) to the yacht base manager or Hotel/Accommodation owner who will try to resolve this on the spot. However if you are not satisfied, you should make them aware of your dissatisfaction and write to us as soon as possible, but not later than 14 days after your holiday. Complaints regarding On Site Charges, Extras and all goods or services paid for on site must be reported on site as they can only be resolved/refunded where the purchase was made.

You are advised to print a copy of these terms & conditions, at time of booking, for your future reference

Yachtsun Holidays Ltd & Yachtsun Charters MCPY


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